Shipping policy

Effective Date: 15 July 2025

At Hyper Zone VR, we offer local product shipping within the United States and limited international shipping. Please read below to understand how we process and deliver your orders.

1. Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order is placed, and a follow-up with tracking information when it ships.

2. Shipping Within the United States

We currently offer standard and expedited shipping via trusted carriers such as USPS, UPS, or FedEx.

Shipping times vary between 2–7 business days, depending on your location and selected method.

Shipping costs will be calculated at checkout based on your delivery address.

3. International Shipping

We currently offer shipping to the United States and Canada.

Please note that international shipping charges are higher and vary based on the destination, weight, and size of the product.

Customers are responsible for any customs duties, taxes, or import fees imposed.

4. Shipping Limitations

We do not ship to P.O. Boxes or APO/FPO addresses.

Some large or fragile items may not be eligible for international shipping.

5. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours at info@hyperzonevr.com with photos and a description of the issue.

We are not responsible for delays or losses caused by shipping carriers but will assist you in filing claims if needed.

6. Contact

If you have questions about your shipment, reach out to us at:
📧 info@hyperzonevr.com
📞 571-477-1717