Refund policy

Overview

We aim to provide a flexible and fair experience for all guests at Hyper Zone VR.

All ticket purchases are generally non-refundable. However, rescheduling may be allowed based on availability.

Cancellations made in advance may be eligible for rescheduling or store credit depending on the situation.

No-shows or missed bookings are not eligible for refunds.

In case of technical issues or operational disruptions, we may offer rescheduling or credit at our discretion.

For refund-related inquiries, please contact our support team.